SUPPORT HUB
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SUPPORT HUB

From Buying to Design, Finance and Legal to Marketing and People, our accessible and purpose-built Support Hub is full of highly skilled people loving life at Matalan. We’re a fast-moving retailer in an ever-evolving industry – it takes a committed and skilled team to support our continued growth and success...

GREAT STORES NEED GREAT SUPPORT

It’s not all work and no play! At Support Hub, we’re surrounded by woodland for lunchtime walks with friends, and have an onsite bistro (complete with Costa Coffee!) for breaks to socialise. We also have a Prayer Room and Quiet Spaces for when you may need it.

It’s also important for us to do our bit for the environment too! From our vast number of solar panels, to the LED lighting systems with natural daylight dimming, we’re always looking to implement more ways to run our office more efficiently.

Does this sound like a place you’d like to work? Apply now...

TRADE
Buying

Our Buying team source and develop inspiring product for our customer. They develop trend-driven ranges that wow our customers with both amazing value and excellent quality.

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Merchandising

Our Merchandising teams plan and develop strategies to support our product sales and drive profit. Through analysing sales and performace, they ensure our product is where it needs to be for our customer.

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Design

Our creative Design team capture what our customers want and transform that into beautiful, inspiring fashion and homeware products our customers love.

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Technical, Ethical & Product Purchasing

Our Technical, Ethical & Product Purchasing teams search and source the right suppliers to provide the best, ethically sourced, highest quality product for customer.

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CUSTOMER & OMNI-CHANNEL
Marketing

Our Marketing team make sure our branding and messaging are always on point. With inspiring and engaging campaigns, they grow our audience strengthen our brand.

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Ecommerce

Our Ecommerce team are creating a revolution in online retail, pushing boundaries and embracing fresh ideas. A team where creativity and innovation is not just encouraged—it’s essential.

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TECH & TRANSFORMATION
IT

Our IT experts are transforming the way we deliver outstanding quality and value for modern families, creating the ideal customer experience across all channels.

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Business Transformation

Our Business Transformation team supports the business to continually grow and evolve to keep Matalan at the front of the ever-evolving retail industry.

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BUSINESS SUPPORT
People

Our People team is dedicated to making sure we attract, develop, engage and reward our colleagues by providing the tools and opportunities to be the best they can be.

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Retail Operations

Our Retail Operations team support our retail business to keep it growing and running smoothly. When it comes to the operational aspects of running a store, we pride ourselves on knowing it all.

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Finance

Experts in their field, our Finance Team support and understand all areas of the business, planning for the future and we’re pivotal in supporting the performance and success of the business.

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Property & Facilities

Our Property & Facilities team keep all of our sites running smoothly, making sure they're maintained and managing rents, ratings, services and acquisitions of new properties.

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Customer Services

Whether it’s over the phone or on social media, our Customer Service team is always there for our customers, keeping them at the heart of everything we do.

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OUR PEOPLE. OUR STORIES.
OUR PEOPLE.
OUR STORIES.

Our amazing and diverse people make us who we are and we work as ‘one team’, treating everyone as an individual, trusting their opinions and giving them a voice. Let’s meet some of them….

Meet
Andrew
Retail Operations & Implementation Manager
Retail Ops
Meet
Andrew
Retail Operations & Implementation Manager
Retail Ops
The variety of work in Retail Operations means that there’s something different everyday and you’ll be surrounded by a friendly and supportive team throughout the whole process. Working at Matalan is what you make it – take every opportunity to grow and learn.
Meet
Julian
Contact Centre Outsource Manager
Customer Services
Meet
Julian
Contact Centre Outsource Manager
Customer Services
At Matalan, I’ve been heavily involved in projects that continue to deliver our amazing customer service. Working with our teams across South Africa and the Support Hub, I’ve been able to identify opportunities to deliver an improved customer experience.
Meet
Natasha
Domain Architect
IT
Meet
Natasha
Domain Architect
IT
My role in the IT team isn’t just a job; it’s been a journey of personal and professional growth. From spearheading digital transformations to furthering my education with a Masters Degree, every step has been a testament to the supportive and collaborative culture here.
Meet
Jack
Trainee Accountant
Finance
Meet
Jack
Trainee Accountant
Finance
Beginning my Finance career with Matalan has given be great business exposure from day one. Having such a large, supportive team around from all levels has really helped me learn and develop both technically and professionally
Meet
Paul
Product & Delivery Manager
Ecommerce
Meet
Paul
Product & Delivery Manager
Ecommerce
I get to work on things that directly impact customers and I like that as a business the customer is always at the core of our thinking… Matalan is an inclusive environment and I like that there is flexibility to allow you to do your job the best that you can
Meet
Heather
Trainee Product Purchaser
Ethical, Tech and Product Purchasing
Meet
Heather
Trainee Product Purchaser
Ethical, Tech and Product Purchasing
Life at Matalan is so fast-paced but gives you so much opportunity! Even at Trainee Level, I have been given my own range to cost and negotiate with suppliers, which shows how much Matalan focuses on personal development and progression.
Meet
Elinor
Junior Designer
Homewear - Design
Meet
Elinor
Junior Designer
Homewear - Design
Matalan is a fast-paced environment but the amount of knowledge and experience this role has given me is amazing. It’s really rewarding to be so involved with the product development and see it through all the stages, the feeling I get when seeing my designs in stores will never get old!
Meet
Matt
Merchandiser
Homeware Merchandising
Meet
Matt
Merchandiser
Homeware Merchandising
I’ve grown a lot with Matalan and developed my career over the past 10 years, from starting my graduate role to progressing to Merchandiser. I’ve been fortunate to work across multiple product areas and many different supply bases. A career highlight was getting to travel abroad to the supplier factories and see production first hand.
Meet
Kat
Head of Marketing
Marketing
Meet
Kat
Head of Marketing
Marketing
Matalan has given me a lot of fantastic opportunities to learn & progress alongside some great people. It’s a brilliant business that provides endless opportunities to develop & shape your own career path.
Meet
Roxy
People Shared Services Manager
People Team
Meet
Roxy
People Shared Services Manager
People Team
I’ve been with Matalan for 8 years now and had some great development opportunities during my career! I was given the opportunity to join a Fast Track programme and complete our Tailor Made Leadership qualification to support my progression into a management role.
Meet
Kerry
Buyer
Kidswear Buying
Meet
Kerry
Buyer
Kidswear Buying
As a Buyer at Matalan my main focus revolves around steering and implementing innovative strategies for my department, and developing and supporting the talent within my team! What truly sets Matalan apart is its people, creating an environment where growth and camaraderie thrive. There is always someone ready to lend a helping hand or offer support!
Meet
Dan
Senior Facilities Manager
Properties & Facilities
Meet
Dan
Senior Facilities Manager
Properties & Facilities
I have worked for Matalan for over five years in a regional role and most recent support hub. I love the values, culture and most of all the people that make us great.
Our Talent Attraction Team
Rachel
Talent Attraction Manager
Abby
Talent Attraction Advisor
Meghan
Talent Attraction Advisor
Anna
Talent Attraction Advisor
Dan
Talent Attraction Advisor
Melissa
Early Careers & Apprenticeships Advisor
LATEST OPPORTUNITIES
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JOIN THE TALENT REGISTER

You’re at the start of something amazing. Your next step might feel like you’re heading into the unknown but we’re here to support you at every step of the way. What happens next is up to you.

Latest news
Official sponsor of This Morning Fashion!

We're thrilled to announce that Matalan is the official sponsor of This Morning Fashion on ITV

20 years with the NSPCC

Celebrating our 20yr partnership with the NSPCC

Advancing with AI

An exciting update on AI based feed descriptions at Matalan!

JOIN IN ON SOCIAL MEDIA